Role Plays is a new course component that lets employees practice real conversations with an AI persona in realistic scenarios - and walk away with objectively assessed and validated competencies.

Role Plays join videos, slides, quizzes, PDFs, forms, and tasks as a native component in any course - and count towards the learner's progress bar just like the rest.
Why this matters
- Role Play Designer - Create scenarios and personas in minutes without any coding. The designer suggests conversation starters already aligned with the course topic, so you can start immediately.
- Structured assessment - Every conversation is evaluated against criteria you define. Objective scores and a clear result, with no subjectivity.
- Detailed reports - After each conversation, learners receive a full report with criterion-by-criterion constructive feedback and personalized recommendations for their next practice session.
- Automatic skills validation - Demonstrated competencies are automatically linked and validated. Each person's skills profile grows with every role play, backed by real behavioral evidence.
- Fully integrated - Everything happens inside the learning path, without leaving the platform. Context from existing course content pre-fills the scenario automatically.
From theory to real practice - in a fully immersive experience.